Overview
Vendor Notes:
NavExcel's mission is to provide Internet users an intuitive and easy way to navigate and search the Internet as well as to provide Internet businesses a better way to market online and drive traffic to their websites. NavExcel seeks to accomplish its mission by encouraging millions of Internet users to download and use NavExcel's NavHelper software to navigate and search the Internet by entering keywords and search terms directly into their Internet browser address bar. NavExcel respects the privacy of Internet users and does not collect any personally-identifiable information about its users who download and use the NavHelper software. NavExcel is a limited liability company registered under the laws of England and Wales, and is based in London. ' -- from http://www.navexcel.com/live/index.html and http://www.navexcel.com/live/about.html
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Search Hijacker: Any software that resets your browser's settings to point to other sites when you perform a search. Hijacks may reroute your info and address requests through an unseen site, capturing that info. In such hijacks, your browser may behave normally, but be slower. Search results when such a hijacker is running will sometimes differ from non-hijacked results.
Adware: Software that displays popup/popunder ads when the primary user interface is not visible or which do not appear to be assocaited with the product.
Browser Helper Object: (BHO). A component that Internet Explorer will load whenever it starts, shares IE's memory context, can perform any action on the available windows and modules. A BHO can detect events, create windows to display additional information on a viewed page, monitor messages and actions. Microsoft calls it "a spy we send to infiltrate the browser's land." BHOs are not stopped by personal firewalls, because they are seen by the firewall as your browser itself. Some exploits of this technology search all pages you view in IE and replace banner advertisements with other ads. Some monitor and report on your actions. Some change your home page.
Error Hijacker: Any software that resets your browser's settings to display a new error page when a requested URL is not found. Hijacks may reroute your info and address requests through an unseen site, capturing that info. In such hijacks, your browser may behave normally, but be slower.
Toolbar: A group of buttons which perform common tasks. A toolbar for Internet Explorer is nomally located below the menu bar at the top of the form. Toolbars may be created by Browser Helper Objects.
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The "Clot Factor" is a measure of how much a pest "gums up" a machine by adding registry entries, files, and directories. As more objects are placed in a machine, manual removal becomes more difficult and more error-prone.
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Detection and Removal
Automatic Removal:
PestPatrol detects this.
PestPatrol removes this.
Manual Removal:
Kill these running processes with Task Manager:
Unregister these DLLs with Regsvr32, then reboot:
Remove these registry items (if present) with RegEdit:
Remove these files (if present) with Windows Explorer:
Remove these directories (if present) with Windows Explorer:
After following the instructions above, you will still need to restore your original settings and prevent this from happening again.